Sometimes a scheduled transfer doesn't go through — usually because the balance was lower than expected that day, or the timing fell across a weekend or holiday. This is normal, and Lorica is built to handle it calmly.
Here's what happens:
Lorica notices the transfer didn't complete and pauses that step rather than trying to force it.
It re-checks and retries on the next suitable business day, so a single slow day doesn't derail your plan.
If your income looks lower than your recent average, Lorica may hold off and check with you before pulling again — so a lean month doesn't pull more than it should.
You don't need to do anything special when this happens. If a contribution keeps failing, it's usually a sign the amount is a little high for the current month. You can lower it anytime, and Lorica will pick back up from there.
This is different from a transfer you didn't recognize or authorize. If you ever see a transfer you don't recognize, don't wait — contact us right away and a person will look into it with you.